Fresh House — Privacy Policy

Last Updated: January 2026

Fresh House ("Fresh House," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use freshhouse.co and related services (the "Service").

By using the Service, you consent to the practices described below.


1. Information We Collect

a. Information You Provide

We may collect information you voluntarily submit, including:

  • Email address and authentication data
  • Uploaded content (documents, photos, videos, notes, metadata)
  • Optional profile details

b. Automatically Collected Information

We may collect technical information such as:

  • IP address
  • Device and browser information
  • Usage data (pages viewed, actions taken)

c. Anonymous Contributions

Some content may be submitted without an account. We may still collect limited technical metadata for security, abuse prevention, and system integrity.

2. How We Use Information

We use information to:

  • Operate and improve Fresh House
  • Store, display, and preserve historical property records
  • Prevent spam, fraud, and abuse
  • Maintain platform integrity
  • Comply with legal obligations

Fresh House does not sell personal data.

3. Public vs. Private Information

  • Property records submitted to Fresh House may be publicly visible
  • Usernames may be anonymous or pseudonymous
  • Private account details (such as email addresses) are not displayed publicly
  • Users should avoid uploading sensitive personal information

Fresh House is designed as a public property history archive, not a private storage service.

4. Permanence of Property Records

Fresh House preserves property records as part of a historical archive intended to protect future buyers and the public.

By submitting content, you acknowledge that:

  • Property records are intended to be permanent
  • Records may remain publicly visible even if an account is deleted
  • Fresh House does not provide self-service deletion of property records

Requests for correction, redaction, or review may be submitted but are subject to manual evaluation and are not guaranteed.

5. Cookies & Tracking Technologies

Fresh House uses cookies and similar technologies to:

  • Maintain user sessions
  • Improve performance
  • Understand usage patterns

You may control cookies through your browser settings.

6. Data Sharing

We may share information:

  • With service providers (hosting, security, analytics)
  • If required by law or legal process
  • To protect Fresh House, users, or the public from harm

We do not sell personal data.

7. Data Retention

We retain information as long as necessary to:

  • Operate the Service
  • Preserve historical property records
  • Comply with legal and operational requirements

Users may request deletion of their accounts. Property records associated with an account may remain preserved and publicly visible to maintain historical integrity, subject to legal obligations.

8. Security

We implement reasonable safeguards to protect information.

However, no system is completely secure. Use of the Service is at your own risk.

9. Children's Privacy

Fresh House is not intended for children under 18. We do not knowingly collect personal data from minors.

10. International Users

Fresh House may store and process data in the United States or other jurisdictions.

By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of changes.

12. Contact

Privacy questions or review requests may be sent to:

hello@freshhouse.co